Director of Investigations & Enforcement Bureau-Massachusetts Gaming Commission (MA)

The Massachusetts Expanded Gaming Act created the Investigations and Enforcement Bureau within the Massachusetts Gaming Commission (MGC) under M.G.L. ch.23K Section 6(a). “There shall be within the commission an investigations and enforcement bureau which shall be the primary enforcement agent for regulatory matters under this chapter. The bureau shall perform such functions as the chair may determine in relation to enforcement, including the investigation of all licensees under this chapter. The bureau shall be under the supervision and control of the deputy director of investigations and enforcement [“Deputy Director, Director of Investigations and Enforcement Bureau”]. The deputy director shall be the executive and administrative head of the bureau and shall be responsible for administering and enforcing the laws relative to the bureau and to each administrative unit of the bureau. The duties of the deputy director as provided in this chapter and in any other general or special law shall be exercised and discharged subject to the direction, control and supervision of the chair.”

The Director of the IEB has supervision over 4 divisions within the bureau:
• The Licensing Division
• The Gaming Agents Division
• The Financial Investigations Division
• The Chief Enforcement Counsel’s Office

The Director of the IEB also has supervisory authority, in conjunction with the Colonel of the State Police, of the Gaming Enforcement Unit of the Massachusetts State Police, and works with local police departments, the Attorney General’s Office and the ABCC relative to public safety as well as regulatory and criminal enforcement matters.

The bureau is a law enforcement agency and its employees shall have such law enforcement powers as necessary to effectuate the purposes of M.G.L. Chapter 23K, including the power to receive intelligence on an applicant or licensee under that chapter and to investigate any suspected violations of the gaming laws in the Commonwealth.

Duties and responsibilities include, but are not limited to, the following:
• Administer the complete licensing and registration process within the bureau, including investigations of both individual and entity applicants for licensure or registration
• Oversee on-site compliance of Licensed Massachusetts Gaming Establishments with all applicable laws, as well as compliance with approved casino internal control submissions
• Oversee adverse action process, including issuance of civil administrative penalties for serious non-compliance by licensees
• Provide effective management of and leadership for all divisions within the bureau
• Continually review and develop policies and procedures within the bureau for all investigations and enforcement activities
• Administer appropriate training for IEB staff, ensuring all are competent and knowledgeable of all regulations, laws and policies and procedures
• In coordination with the Executive Director, partner with other departments on administrative functions, including but not limited to Finance, IT, HR, Legal, and Communications
• Monitor IEB operations to assess performance against budget and legal requirements, and implement changes as necessary

Skills and Qualifications:
• Highest level of honesty, integrity, and good character
• Demonstrated competence in management of diverse workforce and experience in recruiting, mentoring, promoting, and retaining a diverse group of talented individuals
• Superior written and verbal communication skills
• Experience or demonstrated ability in making oral presentations in a public forum
• Capable of handling many tasks that are time sensitive in pressure situations
• Attention to detail and ability to implement plans efficiently and effectively
• Ability to synthesize, summarize and disseminate important details in an accessible fashion and in a timely manner
• Ability to read, analyze, and interpret business and financial reports
• Ability to understand regulatory requirements, including internal control submissions by casino operators
• Experience in creating administrative efficiencies through technological solutions and/or system innovations

Experience, Education, and Training:
• Bachelor’s Degree and significant management experience
• Experience in investigations, including ability to understand the suitability investigatory process for individual and entity applicants for licensure or registration
• Regulatory experience in the casino gaming industry or other regulatory organization preferred
• J.D. is not required, but considered a plus

The successful candidate will support the mission and adopted values of the Massachusetts Gaming Commission and maintain and advance a fair, transparent participatory process for implementing the expanded gaming law in the Commonwealth.

Salary range is $145,000 – $160,000, commensurate with experience.

The successful candidate will be required to pass an extensive background check that includes a full credit check, CORI, drug screen, and fingerprinting.

The Massachusetts Gaming Commission is responsible for the implementation of the expanded gaming law (Chapter 194 of the Acts of 2011). Under the law, the Commission is tasked with establishing a regulatory framework for the solicitation, licensing, taxation, and oversight of a maximum of three casino licenses and one slots parlor license in Massachusetts.

It is the policy of the Massachusetts Gaming Commission and the Commonwealth of Massachusetts to afford equal employment opportunities to all qualified individuals, without regard to their race, color, ancestry, religion, sex, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, gender identity or expression, or any other characteristic or status that is protected by federal, state, or local law.

For more information and to apply online, please visit: